The Americas User Forum

September 9 – 11, 2019 l Phoenix, AZ

The annual Americas User Forum is committed to giving your business an edge by continuing to deliver valuable networking opportunities, leading technology solutions, and compelling insights.

Business mission

Teleopti, a top, global provider of workforce management software, offers a world-class WFM solution that is sophisticated, localized and easy to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability – through optimized, automated forecasting and scheduling with cutting-edge features to empower and engage employees. Founded in 1992, Swedish-established Teleopti has customers in over 85 countries, numerous offices around the world – from Beijing to São Paulo – and a comprehensive global network of partners.