Big news! Teleopti has been acquired by Calabrio. Read on for exciting changes to the Teleopti Americas User Forum.

Why Attend

Networking and Collaboration

Develop in-person connections with fellow Teleopti WFM users. The Forum will provide you with the ability to learn and collaborate directly from your counterparts with different focus areas across a variety of industries.

Professional Growth

Learn best practices from Teleopti employees and power users. Broaden your technical experience and take it back to your company. The two-day event will entail creative sessions and will focus on providing best practices and helpful takeaways and tools to use. Collaborative sessions will be focused on outcomes: What works and what doesn’t.

Tactics & Training

Increase Efficiency, Decrease Costs. As an attendee you will have the opportunity learn the ins and outs of Teleopti WFM software to help save time (and money!) while decreasing the chance of error through user-and-vendor lead sessions, workshops and on-site demos.

We Will Discuss

Contact Center Efficiencies

Employee Engagement

Forecasting & Scheduling

Tactics & Training

AI + Human Intelligence: Transforming the customer experience

The theme of this year’s User Forum is “AI + Human Intelligence: Transforming the customer experience,” where we will explore the benefits of combining artificial intelligence, machine learning and automation with the irreplaceable human intelligence component to create a workforce management powerhouse. The event is free of charge. Travel and accommodation are at your own expense. Last day to register is August 7th.

The Location

Venue Info

The Westin Kierland


6902 E Greenway Pkwy, Scottsdale AZ 8525


+1 303.919.2030


What to do in Phoenix

When you’re not networking and learning about Teleopti, spend time exploring the famous and unique nature of the area

Reserve your seat

Book Your Hotel Reservation Now!

Room rate: The room rate at The Westin is $219/night + reduced resort fee of $20

Immerse yourself in luxury at The Westin Kierland Resort & Spa.
Located in the stunning Sonoran Desert of Scottsdale, AZ, our resort offers an ideal getaway, just steps from upscale shopping, dining and entertainment in Kierland Commons.

What People Are Saying

Take a moment and read what people have to say about our earlier User Forum Events